A closer look
Inside the work
One cloud platform that brought eight stadiums under a single remote command centre, so one team could run a compact tournament where several matches were played in the same city on the same day.
Scroll through one alarm, from the stadium twin to the team on the ground, and out to the command and control centre that runs every stadium. The same flow runs for a forced door, a door held open, a pump fault or a fire alarm, each with its own procedure.
The 3D stadium is adapted from “Soccer Stadium” by R-LAB, CC BY 4.0
In a compact tournament the venues sit close together and several matches run on the same day, so operations could not be split across eight separate teams.
Instead of a team per stadium, one operations team had to see and run all eight at once.
Each stadium has its own facility, IT, safety and security systems, each producing data and alarms.
Crowds, cooling and power had to be managed before problems reached fans, not after.
A connected stadium brings the IT and IoT systems of every venue onto one platform, so alarms and readings reach one command centre in real time, wherever it is. This platform was among the first built on that idea.
Facility management, IT, safety and security from all eight stadiums brought into one integrated environment in the cloud.
Experts monitor every stadium's subsystems from one room and act on standard operating procedures, on event days and in between.
Operators move through each venue floor by floor in 3D; an alarm such as a forced door appears on the twin with the room's camera feed a click away.
Data from past crowding at turnstile gates predicts when a gate will overcrowd, so teams act before it becomes a risk. Cooling is set by how many people are inside, and crowds are redirected to quieter entrances.
Alarms arrive from many systems, each with its own format and its own idea of urgency. The platform cleans them up before an operator sees them.
stadiums run from one command centre
a digital first in football: a live digital twin of each stadium
monitoring on event days and in between
A high-level view of the value for venue owners, operators and authorities.
The digital twin of each stadium monitors and controls every system across four domains, connected over IP down to each device.
Turnstiles, crowd management and people counting, from the gates outside to the seats inside.
Cameras, access control, barriers and intrusion detection, monitored and controlled from one place.
Sound, microphones, digital screens, kiosks and skybox displays across the venue.
Chillers, water pumps, temperature and every building system, with alarms and remote control.
Monitoring is half the job. The platform also changes how each stadium runs, one venue at a time or several at once.
How the platform is put together, from each device in the stadium to the operators in the command centre.
A real replica of the stadium, reduced from the full building models so it runs light, with every connected device placed on it for monitoring and control.
Automated and manual standard operating procedures, triggered by alarms and followed step by step by operators.
One alarm panel for every subsystem, from a forced door to a chiller or pump temperature, with notifications to the right team.
Alarms and procedures reach the field teams on their app, with wayfinding in 3D to the exact spot; the team updates its location and the incident status live until it is closed.
Operators work side by side in front of a large wall, each one watching their part of the operation.
Each stadium can run on its own command centre if the connection to the centre drops.
Security on the cloud and on site, and the platform spread across regions so it keeps running.
It also connects to the stadium IT systems, such as network security and Wi-Fi.
A simplified view of how a platform like this is layered, from the systems in each venue up to the people who run them. Every programme is shaped around its own venues, so the detail differs from one to the next.
Much of the work happens before the first alarm. Each venue is brought on in stages, then tested with the people who will use it.
Critical services stay local to each venue, with further layers of redundancy above them, and each layer was tested.
A multidisciplinary team of engineers, architects, programme managers, designers and on-site specialists, working in phases across the venues.
Extensions on the same platform and the same 3D world: crowd management, wayfinding and the Smart Sport Access ID, each with its own story.
Live headcount on the stadium twin, counting only with no face recognition: sections filling against their usual curve, queues explained at the gates, and a view for the authorities.
Indoor directions for fans and staff with Wi-Fi, Bluetooth beacons and a magnetic map of the stadium, through the lifts and to the seat.
A smart card and app for buses, metro, stadium entry, skybox payments and family top-ups, with no phone needed at the gate.
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