An agentic AI assistant for every member of staff, running privately on the organisation's own servers. It answers from company policy, handles HR requests with the ERP, and works inside Outlook: summaries, search and drafted replies.
Staff spent hours finding the right policy, waiting for HR letters and working through email.
Company and department policies were spread across documents, and answers depended on who you asked.
Leave balances, salary details and letters for banks or car loans all went through the HR team, one by one.
Long threads to read, emails to find and replies to write, every day.
Models run on an on-premises GPU cluster, fine-tuned and customised for the organisation; no data leaves its network.
Every company policy in one knowledge base, with department knowledge bases on top, answered with the relevant source.
Staff check leave balances, salary and benefits securely, and request HR services in plain words.
"I need a letter for the bank" or "for a car loan": the assistant prepares the right letter and emails it within seconds.
Summarise long emails, find any email, and draft replies, with actions as native cards in the inbox.
It plans multi-step requests and completes them, with staff confirming what matters.
staff using the assistant
to prepare and send an HR letter
Transformative AI Application Excellence Award 2025
An engineer in the facilities team
Summarise my unread emails and tell me what needs me today.
14 unread. Three need you today: the chiller contract renewal (reply by 12:00), a site visit request for Thursday, and your expense claim, which is missing a receipt. I have drafted replies for the first two.
Send the contract reply, and ask for Thursday at 10.
Done. Both are sent from your Outlook, and the visit is on your calendar as tentative.
How many days of leave do I have left?
You have 12 days of annual leave and 3 days carried over, which expire on 31 March.
I need a salary letter for the bank, for a car loan.
Your salary certificate for the bank is ready and has been sent to your email, signed by HR. It took 6 seconds.
What is the policy on working from home on Fridays?
Under the hybrid work policy (section 4.2), your department allows home working on Fridays with your manager's approval. Here is the paragraph, and the form if you need it.
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